Bookcover of Employee Recognition & Customer Satisfaction
Booktitle:

Employee Recognition & Customer Satisfaction

Employee Performance Recognition & Customer Satisfaction

LAP LAMBERT Academic Publishing (2012-01-05 )

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ISBN-13:

978-3-8473-3748-5

ISBN-10:
3847337483
EAN:
9783847337485
Book language:
English
Blurb/Shorttext:
Employee performance recognition techniques used by every organization to recognize employees which motivates employees to put more efforts and ultimately satisfy customers. Recent studies showing that restaurants are putting more time, money and efforts to satisfy employees, because restaurant managers and owners know that external customers can never be satisfied until own internal employees are satisfied. Convenience sampling technique has been used in this study which has results that most of the employee performance recognition techniques have positive impact on customer satisfaction in restaurant industry.
Publishing house:
LAP LAMBERT Academic Publishing
Website:
https://www.lap-publishing.com/
By (author) :
Abdul Rehman Shaikh
Number of pages:
68
Published on:
2012-01-05
Stock:
Available
Category:
Business management
Price:
49.00 €
Keywords:
satisfaction, customer satisfaction, Employee Recognition, Employee Performance

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